LGO News

20 Feb 2025

“Just who is left to fight their corner?” – Ombudsman launches report on fostering for councils

When ‘Amie’ left care, her local council did not look into her claim that she suffered abuse while living with foster carers properly.

This is just one of the cases highlighted in today’s Local Government and Social Care Ombudsman report about fostering in England which demonstrates what can and has gone wrong in the cases the organisation has investigated.

It looks at issues faced by both fostered children and the carers who support them. Cases include a pair of siblings who appeared settled with a couple who wanted to adopt them but were removed without warning. Another involves a single, first-time foster carer who was not told about the child’s extensive needs leading to the placement breaking down.

And in another case, siblings lost valuable time with one another because the council did not do enough to promote contact between them.

The report is the second of a duo of reports into councils’ adoption and fostering services. It looks at the ways councils can improve their services to everyone involved in the fostering process.

It offers good practice and guidance to those councils responsible for children’s services and concludes with a number of questions local Members can ask to scrutinise their offer and council officers can use to reflect on their departments' performance.

Ombudsman, Ms Amerdeep Somal, said:

“When councils become responsible for children - such as those who are fostered - it is often because there is no one else to look out for them, so it is all the more important they get it right. Who else would fight their corner?

“Foster carers play a key role in helping to provide stability for these children but need to be given the right tools to do it well. Councils need to ensure they provide the right information and support for the foster carers who look after the children they have ultimate responsibility for.

“I hope councils will read my report and take it in the spirit it is intended – we all want the best for children, and to give them the best start in life, regardless of their family set up.”

The report is free to download on the Ombudsman’s website.

Contact Information

Siân Powell
Media and Press Officer
0330 403 4031
s.powell@lgo.org.uk

Notes to editors

For more than 50 years, the Local Government and Social Care Ombudsman has been investigating complaints about local councils in England, and some other public organisations like National Parks and fire services.

We also investigate complaints about independent adult social care providers – regardless of whether the local council is involved or if people pay for the care themselves.

We have a proven track record of putting things right for people who have suffered injustice, holding local services to account when they have got things wrong, and sharing our findings to help improve services for everybody. We continue to lead the Ombudsman sector in the type of data we share and how we embed good practice in complaint handling.  

We are independent and do not take sides. We are open and transparent. Our service is free to use.

For more information visit www.lgo.org.uk